Frequently Asked Questions

Everything you need to know about your Bsavvi experience.

What is the standard shipping time for electronics?

We typically process orders within 1-2 business days. Standard shipping usually takes 3-5 business days depending on your location, and tracking information will be provided via email.

Do your products come with a manufacturer warranty?

Yes, all electronic devices sold on Bsavvi come with a minimum 12-month manufacturer warranty covering technical defects. Extended protection plans are also available at checkout.

What is your return policy for opened gadgets?

We offer a 30-day return policy. If the item is opened, it must be returned with all original packaging, cables, and manuals. A small restocking fee may apply for items that are not in 'like-new' condition.

How can I ensure the device is compatible with my current setup?

Each product page includes a detailed 'Technical Specifications' section. If you are still unsure, you can contact our tech support team with your model numbers for a compatibility verification.

Which payment methods do you accept?

We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Google Pay. We also offer flexible financing options through Klarna and Affirm.

Are the electronics on Bsavvi brand new or refurbished?

Unless clearly labeled as 'Certified Refurbished' in the product title, all items sold on Bsavvi are 100% brand new and factory sealed.